Electricshop Reviews
Electricshop Customer’s Q&A
Electricshop FAQs
How do I track my order on electricshop.com?
To track an order on electricshop.com, follow these steps:
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Delivery Information: Goods are delivered within the lead times that appear within the availability field on the product information page. For example, 3-5 working days (excludes weekends & Bank Holidays). Some larger items may take slightly longer. Special order items will have their expected delivery time clearly marked on the product page.
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Delivery Options: The couriers DPD offer several delivery options:
- Delivery to Customer Address (A signature is needed upon delivery)
- Delivery on a day when the customer is available
- Pick up from a "Pick Up Point" (local shops)
- "Leave in Safe Place" (at customer's responsibility)
If the parcel is left in a safe place, this would be purely at the customer's responsibility and electricshop.com or DPD will not be liable for any loss or damage after the delivery has been completed.
- Contact Details: For queries relating to placed orders, including status updates or delivery, contact the customer service team at customerservice@electricshop.com.
Please note that delivery surcharges apply to certain areas and postcodes. For more information on this, contact the sales team on customerservice@electricshop.com. Two Working Days notice is required if you wish to change or cancel your delivery once a delivery date has been arranged.
About electricshop.com Prices and Cost?
"Electricshop.com" is an online electrical shop that offers a wide selection of products from top brands. The store provides free UK mainland delivery and has a price match policy. If a customer finds the same item available for less elsewhere, electricshop.com promises to match the price. The store has been supplying top brand name consumer electrical goods for over 20 years and is known for its trust and reliability. It also offers Clearpay as a payment option. Customers have praised the store for its quick delivery, competitive pricing, and excellent customer service. However, it should be noted that the price match policy is limited to one use per consumer/household, per month. Saturday or Sunday delivery is available from £14.99. Please note that the information provided here is based on the most recent data available and may vary.
What are the top brands available on electricshop.com?
Top brands available on electricshop.com include Samsung, LG, Sony, Hisense, Loewe, Sharp, Metz, Vispera, Denon, Bowers & Wilkins, Monitor Audio, Harman Kardon, Mission, Wharfedale, Acoustic Energy, Klipsch, and Yamaha. These brands cover a wide range of products from TVs to AV receivers, speakers, and more.
About electricshop.com Payment Method?
At electricshop.com, customers have multiple options for payment. One of the options is Login and Pay with Amazon. This allows customers to use the payment and shipping information stored in their Amazon account, making shopping at electricshop.com a breeze by saving time and ensuring fast and secure payment. This method also provides the protection of Amazon's A-to-Z Guarantee.
Another payment method is via credit or debit card. Customers can pay by any Visa or MasterCard credit card or by Maestro, Solo or Delta debit card.
In addition, the website accepts payment via PayPal, Amazon Pay or Bank Transfer. For payments made via bank transfer, an order reference must be quoted.
Please note that all payment methods offered are subject to change at any time.
electricshop.com Return Policy?
At electricshop.com, goods are delivered within the lead times that appear within the availability field on the product information page, for example, 3-5 working days (excluding weekends & Bank Holidays). Some larger items may take slightly longer. Special order items will have their expected delivery time clearly marked on the product page. Products marked 'In Stock' can normally be delivered in approximately 5 working days unless Express Delivery or Weekend Delivery is taken as an option (this is chargeable).
Delivery of smaller items to certain postcodes may take between 5 and 10 Working Days. The couriers DPD offer several Delivery Options: Delivery to Customer Address (a signature is needed upon delivery), Delivery on a day when the customer is available, Pick up from a "Pick Up Point" (local shops), and "Leave in Safe Place" (at customer's responsibility). If the parcel is left in a safe place, it would be purely at the customer's responsibility and electricshop.com or DPD will not be liable for any loss or damage after the delivery has been completed.
Please be aware before ordering that surcharges apply to all BT postcodes. For more information on delivery surcharges to Northern Ireland, please contact the customer service team at customerservice@electricshop.com. The free delivery service is a standard delivery and covers most areas of the mainland UK. Delivery Surcharges apply to certain areas.
Two Working Days notice is required if you wish to change or cancel your delivery once a delivery date has been arranged. Unfortunately, no specific return policy information was found. If you need more detailed information, it's recommended to contact electricshop.com directly.
How can I contact electricshop.com?
Electricshop.com can be contacted through various methods. The physical address is 27, The Broadway, Darkes Lane, Potters Bar EN6 2HX. The store operates from 09:00 - 18:00 from Monday to Friday, and from 09:00 - 13:00 on Saturday. The contact number is 01707 802030.
For email communication, different departments can be reached at the following addresses: - Sales: sales@electricshop.com - Order related queries: orders@electricshop.com - Customer Services: customerservice@electricshop.com
There is also a fax number available: 01707 802033. For traditional mail, letters can be sent to the aforementioned physical address. Please ensure to contact the correct department to ensure a timely response.